This privacy policy explains how VETERAN HOME SERVICE GEORGIA LLC, doing business as Veteran Home Service ("we," "us," or "our"), collects, uses, and protects information when you visit www.veteranhomeservice.com, request an estimate, or contact us by phone, text, or email.
Information we collect
Information you give us
When you request an estimate, fill out a form, call, text, or email us, you may provide:
- Your name, phone number, and email address
- Your service address
- Details about the work you need, including any photos you send
- Billing information when you pay for a job
Information collected automatically
Like most websites, our site and hosting provider automatically receive basic technical information such as your IP address, browser type, device type, pages visited, and the date and time of your visit. If we use analytics tools, they may use cookies or similar technologies to help us understand how visitors use the site.
How we use your information
- To respond to your request and provide estimates
- To schedule, perform, and follow up on service
- To send invoices and process payments
- To contact you by phone, text, or email about your request or job
- To improve our website and services
- To comply with legal obligations and protect our rights
How we share information
We do not sell your personal information. We share it only as needed to run our business:
- Service providers who help us operate — for example website hosting, form handling, email, scheduling, payment processing, and analytics. They may use your information only to provide services to us.
- Legal requirements — when required by law, subpoena, or to protect the rights, property, or safety of our customers, our team, or others.
- Business transfers — if our business is sold or reorganized, customer information may transfer to the new owner under this policy.
Cookies and analytics
Cookies are small files stored by your browser. You can block or delete cookies in your browser settings; the site will still work. If we use Google Analytics, you can opt out with Google's browser add-on at tools.google.com/dlpage/gaoptout.
Calls, texts, and email
If you contact us or request an estimate, we may reply by phone, text, or email about your request. Message and data rates may apply to texts. You can ask us to stop contacting you at any time — reply STOP to a text or tell us by phone or email.
How long we keep information
We keep customer and job records for as long as needed to provide service, honor warranties, and meet tax, accounting, and legal requirements. Then we delete or securely dispose of them.
Security
We use reasonable safeguards to protect your information, and our website is served over an encrypted (HTTPS) connection. No method of transmission or storage is completely secure, so we can't guarantee absolute security.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, subject to records we're required to keep. Contact us using the details below.
Children's privacy
Our website and services are intended for adults. We do not knowingly collect personal information from children under 13.
Links to other sites
Our site may link to other websites, such as social media or review sites. Their privacy practices are governed by their own policies, not this one.
Changes to this policy
We may update this policy from time to time. The "last updated" date at the top shows when it was last changed.
Contact us
VETERAN HOME SERVICE GEORGIA LLC
834 Northside Drive East
Statesboro, GA 30458
Phone: (912) 658-6779
Email: contact@veteranhomeservice.com